Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and email address
• Company name and role
• Billing and payment information
• Communications with our team

Usage Information

• Documents you upload for processing
• Features you use and actions you take
• Browser type, device, and IP address
• Cookies and similar tracking technologies

2. How We Use Information

We use collected information to:

• Provide and improve our services
• Process documents and extract data
• Send transactional emails and updates
• Provide customer support
• Analyze usage patterns to improve the product
• Ensure security and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• SOC 2 Type II compliance
• Regular security audits and penetration testing
• Role-based access controls

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove personal data within 30 days, except where retention is required by law.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

7. Cookies

We use essential cookies for authentication and security. Analytics cookies help us understand how the service is used. You can manage cookie preferences in your browser settings.

8. Contact

For privacy-related inquiries, contact us at privacy@altaspecs.com.